Pantai Hill Orchard Wars – the fight over water and noise

Pantai Hill residents want peace

We want peace but it looks impossible to achieve

The last few weeks on Pantai Hill has been stressful. We have seen an escalation of conflict between residents and resort operators. The issues once again revolved around water and noise. The stubborn hazy-dry weather, over consumption of water, aggressive vandalism and selfish behaviour of some resorts and individuals have sparked another heated exchange – ending with very little to show – as the call of peace was quietly rejected.

A resident and resort proposed a newly re-worked Community Agreement but this was also dead in the water.

Dear visitors and guests to Pantai Hill Orchard. Let me be clear. There is tension in these hills. Please be aware of angry residents who may not welcome you because – certain resorts you may be staying at are behaving SELFISHLY and are irresponsible as a member of the Pantai Hill Orchard Resort community.

There is an an ongoing legal battle, noise issues are inadequately addressed and issues with the quality of the water (right now) is problematic, because the levels are so low that most of the water coming through the pipes are a-washed in mud and slush from our main tank.

Some recently unacceptable actions by the Pantai Hill Orchard Resort Community:
1. Water shortage has pushed Awanmulan to collect water above the Pantai community line – compromising our water collection.
2. Awanmulan defended their actions by pointing fingers at another resort and arrogantly left us in the dark regarding their water collection
3. Breakdown in community communication has resulted in, inefficient and haphazard water collection methods, undermining the stability of our water collection and basic living for residents.
4. Vandalism of The Dusun’s water pipe – slashed/punctured and stuffed with plastics.
5. Noise complaints by residents not respected by resort operators – push residents to react directly at their guests. Serenity Sanctuary and The Shorea have been very poor in their response to residents affected by their oversight.
6. Quality of water and its origins are not clearly made known to visitors. The risk factor has increased due to persistently low water levels.(compounded by our community conflict)

Dear visitors, as you can see – these are unresolved issues leading to high tensions on Pantai Hill. As paying guests, you should be aware of what you are signing up to, paying for and the kind of environment you are coming into at Pantai Hill Orchard Resort.

There were also calls and offers to host a ‘Peace Talk’ by some residents but it seems – that to is fading into oblivion. Just like most things – majority will not do anything until something DRASTIC happens. Peace is not always the obvious choice when profit and ego is around 😦

 

Pantai Hill Resort – Water Wars

Water tank zero

Pantai Hill Resort water tank totally empty

Dear visitors and resort guests, we would like to share with you a recent incident involving water supply on Pantai Hill – how some residents and the 4 resorts (The Shorea, Cabinzcottage, The Dusun and Awanmulan) behaved in view of this recent water shortage event.

First, a bit of background – Pantai Hill Resort draws its water from a creek near the top of the hill. It is then stored in a big tank supposedly enough to supply to about 80 homes. However, the volume of this in-coming water varies with the weather patterns and does not allow adequate water supply all year round.

We currently have 24 homes on the hill, out of which 7 are used for resort operations. The tank water is suppose to feed 80 homes, but even at current numbers (24) we already have problems. Put in another way, occupancy rate based on lots available (inside Pantai Hill Resort gated community) is only 30% and yet there is already water shortage problems during certain months.

Out of the 24 homes, only 4 homes have residents who permanently live on the hill. These 4 homes have a total of only 9 people. If the average water usage in a household per person is 220 liters/day (Malaysian usage, highest in SE Asia) – 9 permanent residents would use an average of 1980 liters/day.

Assuming the water tank holds about 500,000 liters when full and the recent emptying of the water tank took 10 days to happen from one quarter level of tank (ie. 125,000 liters and no new water flows in). The 9 permanent residents would use 19,800 liters in 10 days, representing 16% total of water usage.

This implies that 84% of tank water is predominantly used by and for construction activities, resort operations, resort guests, visitors and visiting residents.

Now back to the story…

10 days ago, we (permanent residents the 16%) sent out 4 emails cautioning non-permanent residents and resort operators that the water level in the tank was getting critically low. Yesterday water went totally empty. These were the replies several days before water was completely emptied:

From users who make up 84% of tank water usage:

1. Non-permanent residents: ALL were silent as usual (except for Chandran and Julliet who offered to alert her contractor and for them to conserve water over this period)

2. Awanmulan: “We better pray…” (resort continued operations with no compromise)

3. Cabinzcottage: “So!….i’ve got my own water line wat?!” (resort continued operations with no compromise)

4. The Shorea: They remained silent and went on to operate an on-site concrete mixer for 2 days non-stop at the peak of this water crisis. (resort continued operations with no compromise)

5. The Dusun: “The Dusun will not be using water from the Pantai Hills reservoir as of tomorrow afternoon. We will arrange alternative source until this water crisis is over.”

(People with their own lines (from the same source) do not lift much burden from the Pantai Hill Tank, because they still use the main tank water until it runs out before switching over to their reserve lines. The only effective way is like The Dusun’s example – stopping usage and arranging alternative sources)

From users who make-up 16% of tank water usage:

1.. Permanent resident Rafi: “I have cancelled my hari raya celebrations this saturday and informed my guests..”


So, dear Pantai Hill visitors and resort guests. The summary above gives you an idea of the water shortage problem on the hill and also how much empathy and foresight each individual and resorts have for permanent residents of Pantai Hill.

Please choose your resorts carefully and please do not support ones who blatantly ignore and exclude themselves from communal hill responsibilities especially – if they are a core contributor to the 84%….at the expense of the 16%.

The story of ‘WATER’ is a major one. It doesn’t end here. More to come.