Pantai Hill Resort – Water Wars

Water tank zero

Pantai Hill Resort water tank totally empty

Dear visitors and resort guests, we would like to share with you a recent incident involving water supply on Pantai Hill – how some residents and the 4 resorts (The Shorea, Cabinzcottage, The Dusun and Awanmulan) behaved in view of this recent water shortage event.

First, a bit of background – Pantai Hill Resort draws its water from a creek near the top of the hill. It is then stored in a big tank supposedly enough to supply to about 80 homes. However, the volume of this in-coming water varies with the weather patterns and does not allow adequate water supply all year round.

We currently have 24 homes on the hill, out of which 7 are used for resort operations. The tank water is suppose to feed 80 homes, but even at current numbers (24) we already have problems. Put in another way, occupancy rate based on lots available (inside Pantai Hill Resort gated community) is only 30% and yet there is already water shortage problems during certain months.

Out of the 24 homes, only 4 homes have residents who permanently live on the hill. These 4 homes have a total of only 9 people. If the average water usage in a household per person is 220 liters/day (Malaysian usage, highest in SE Asia) – 9 permanent residents would use an average of 1980 liters/day.

Assuming the water tank holds about 500,000 liters when full and the recent emptying of the water tank took 10 days to happen from one quarter level of tank (ie. 125,000 liters and no new water flows in). The 9 permanent residents would use 19,800 liters in 10 days, representing 16% total of water usage.

This implies that 84% of tank water is predominantly used by and for construction activities, resort operations, resort guests, visitors and visiting residents.

Now back to the story…

10 days ago, we (permanent residents the 16%) sent out 4 emails cautioning non-permanent residents and resort operators that the water level in the tank was getting critically low. Yesterday water went totally empty. These were the replies several days before water was completely emptied:

From users who make up 84% of tank water usage:

1. Non-permanent residents: ALL were silent as usual (except for Chandran and Julliet who offered to alert her contractor and for them to conserve water over this period)

2. Awanmulan: “We better pray…” (resort continued operations with no compromise)

3. Cabinzcottage: “So!….i’ve got my own water line wat?!” (resort continued operations with no compromise)

4. The Shorea: They remained silent and went on to operate an on-site concrete mixer for 2 days non-stop at the peak of this water crisis. (resort continued operations with no compromise)

5. The Dusun: “The Dusun will not be using water from the Pantai Hills reservoir as of tomorrow afternoon. We will arrange alternative source until this water crisis is over.”

(People with their own lines (from the same source) do not lift much burden from the Pantai Hill Tank, because they still use the main tank water until it runs out before switching over to their reserve lines. The only effective way is like The Dusun’s example – stopping usage and arranging alternative sources)

From users who make-up 16% of tank water usage:

1.. Permanent resident Rafi: “I have cancelled my hari raya celebrations this saturday and informed my guests..”


So, dear Pantai Hill visitors and resort guests. The summary above gives you an idea of the water shortage problem on the hill and also how much empathy and foresight each individual and resorts have for permanent residents of Pantai Hill.

Please choose your resorts carefully and please do not support ones who blatantly ignore and exclude themselves from communal hill responsibilities especially – if they are a core contributor to the 84%….at the expense of the 16%.

The story of ‘WATER’ is a major one. It doesn’t end here. More to come.

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Pantai Hill Resorts and Visitors – end goal

We have mentioned these goals in various sections of this website. This is just another re-iteration, highlighting things we hope to see, in the preservation and protection of Pantai Hill Resorts in Seremban and its rare and priceless jungle getaway status.

To the resorts who have yet to show any form of neighbourly communications and contact: The Shorea, Cabinz Cottage, Awanmulan – Our message is simple, lets meet up and talk about our future moving forward. The goal being a creation of a community agreement which we all can respect and honour.

To Visitors of Pantai Hill Resorts in Seremban: We hope you can self regulate. We are concerned with preserving the beauty, tranquility and its surrounding environment. BIG GROUPS for parties or corporate team building is a difinite NO. If you see your favourite resort on Pantai Hill promoting such business activities, please stop supporting them. For more information please look at our VISITOR GUIDELINES.

Berembun Forest reserve

Pantai Hill Resorts getaway – view of the Berembun Forest Reserve, Seremban

Message to Pantai Hill Resort operators

Hello Pantai Hill Orchard resort operators: Awanmulan, The Shorea and Cabinz Cottage.

We realise that this website may be damaging to your business. We also realise that not all resorts behave in a similar fashion. Our intentions are clearly spelled out in the <<‘Resort Section of this website’>>. Please do review it again.

The articles that we post here are – to our very best knowledge and intention – the truth. Potential visitors to Pantai Hill may be alerted of things and issues that they may be unaware of. It may help them make decisions, it may illuminate the ‘Politics’ happening on the hill, it may eventually assist them in forming personal opinions of Pantai Hill and its band of resort operators. (No one should act as they like and get away with it)

This is what the internet and crowd sourcing is all about… Isn’t it? – To inform and allow people to make better decisions and spread the knowledge to friends and family. Inevitably this information also exposes unscrupulous individuals and entities who take advantage of society at large for personal gains. We at pantaihillwatch.org are not interested in ‘catching’ or ‘bad mouthing’ anyone. We are only interested in preserving Pantai Hill’s environment and the rights of its residents to have a peaceful enjoyment of their own homes.

Is this request so unreasonable to ask???
To some resorts, the answer is Yes – if this request impedes and restricts the potential of resort operators to continue operating in its current configuration and if its expansion plans are challenged.

We respect the universal law concerning the ‘freedom of individual choice’.  As such, we do not threaten, we do not beg and we do not put anyone under duress. We leave it to the ‘UNIVERSE’ with the aid of truthful reporting.

This website does not need to be filled with demoralising pictures of rubbish and trash, of discontent and dispute and of irresponsible behaviour. It can be positive, clean and beautiful. It can be about the ‘privileged people on the hill’ helping the less fortunate below. It can be filled with stories of cooperation, collaboration, of social giving and of non-competition. It can even help promote responsible and sustainable tourism.

Once again, we ask for your cooperation, to come and have a dialogue with us. To work things out, to work on the <<‘Community Agreement’>> that The Dusun first proposed and to make Pantai Hill a sustainable place for all.

As for potential and returning Pantai Hill visitors reading this post, we hope that this appeals to your conscience, and that you may urge your favourite resort operator to respect this request and to personally – make good decisions that are in-line with the serenity, tranquility and beauty that you love so much about Pantai Hill. <<Please take a look at our Visitor Guidelines>>

Dear resort operators, we live in an increasingly inter-connected world. One cannot possibly hope to continue on a path which benefits oneself at the expense of the people around you. The wrath of the ‘UNIVERSE’ may come back several fold. So as they say – the choice is yours 🙂

“Behaviour is the mirror in which everyone shows their image” – Johann Wolfgang von Goethe